3.19 Article 32(4) of CCD2
CCD2 requires creditors and credit intermediaries to act with integrity, transparency and impartiality in the design, promotion and conduct of credit services. Such responsible behaviour should avoid practices that have a negative impact on consumers, and appropriate management of conflicts of interest including those arising from remuneration, as well as to give advice in the best interests of the consumer. Member States shall impose safeguards on creditors and credit intermediaries to ensure that the range of products considered and remuneration arrangements are commensurate with best interests of consumers. This might include a prohibition on commissions paid by the creditor to the credit intermediary.
Question 19 – Should Ireland impose a ban on commissions paid by a creditor to a credit intermediary?